Common Questions about Service Dogs

‘What defines a service dog?’

“Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities”- ADA.Gov.

“How can I get service dog for myself?”

According to the ADA, anyone with a disability that can benefit from the help of a service dog can obtain one. The ADA allows people to Owner Train their own service dogs, get help from a trainer or obtain one through a service dog program.

“Which dogs qualify for service work?”

According to the ADA, there are NO breed or size restrictions to service animals. This means any dog breed with the right temperament can become a service dog through training. Not all dogs qualify for service work so, it’s important to know what to look for in a prospect. ND offers service animal temperament testing sessions if you need professional help.

“Where are service animals allowed?”

Service animals are generally allowed anywhere that serves the general public even if they don’t allow pets regardless if it’s privately owned or not. These places include but are not limited to, hospitals, public schools, zoos, museums, restaurants, grocery & retail stores, public pools and more.

“What questions can businesses legally ask about a service animal?”

Only two: “Is the animal required because of a disability?” and “What work or task has the animal been trained to perform?” Anything beyond that is off-limits under the ADA.

“What about service dog ID, certification or, registration?

According to the ADA, ANY form of ID, registration or certification for obtaining, training, or owning a service animal is illegitimate. This means it’s NOT legally recognized or required to obtain. This makes it ILLEGAL and discriminatory for any public establishment to demand or request to see it for any reason., Although it is not legally recognized by the ADA, it is optional for handlers to obtain through service dog programs or trainers.